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For orders placed during our up to 45% off birthday sale our usual same day / next day shipping was suspended. Sale toys are made to order and can take up to 12 weeks to ship. The vast majority of orders will be shipped much sooner but please bear this in mind when contacting us. Sale orders can be cancelled but we may charge a 10% restocking fee on any toys if they have begun production. We will be setting up a order tracker over the coming week so customers can track the progress of their orders.